Terms & Conditions of Contract for Bowtastic Chair Covers and Drapes
 

General and Confirmation of Terms & Conditions:

 The contract is the document that has set out these conditions and all other details about your agreement with us and you, our client. You are agreeing to comply with and be bound by the following terms and conditions of hire when you book with us.

Your deposit is non-refundable and secures your booking date and confirms you agree to be legally bound by this contract.

 

Definitions:

 “We” and “Us” “Owner” and “Our” mean the owner Bowtastic Chair Covers and Drapes of the hired items. “You” or “Your” or “yourself” or “hirer” means the Client who has booked the hired goods.  The “Goods” mean all goods to be hired by us to you.

 

The contract:

All Hire Goods shall remain the property of the Owner.

A minimum spend requirement of £50.00 plus delivery and collection of hire goods is required.

The contract for the hire of goods is between Bowtastic Chair Covers and Drapes and the client, not the venue unless goods are being hired directly by the venue. It is the client’s responsibility to ensure that the venue is clearly instructed so that the terms and conditions are met. It is then the responsibility of the client to reclaim any of these costs from the venue if the venue was at fault.

Whilst the Goods are on hire, the client has sole responsibility for them and shall be responsible for the goods from the time of acceptance until the goods have been collected, by/returned to the Owner in a satisfactory condition and correct number of items being returned. An invoice will be sent for any damaged or missing hire items or as agreed taken from the security deposit.

If any details on your Invoice, which is also your booking form, are incorrect then please inform us immediately. We will only accept changes to an order from the lead contact via email, text that clearly is stated or post. We ask that you keep us updated, as any changes to your hire goods cannot be changed on the day of set up. Any bookings that are not carried out due to incorrect information on the invoice, which is also your booking form, will require full payment.

Goods are hired and arranged with the client to confirm the day and times for delivery and collection for the event date. Hire cost covers for 3 days unless specifically arranged with the client in writing.

If you the client are doing it yourself, then Hire goods items are hired for 3 days, unless otherwise agreed. Arrangements will be agreed via email.

A final invoice will be sent out 4 weeks before your event date and final payment of the balance must be paid, with the refundable Security Deposit 21 days in advance of the event date.

If the client has not made final payment, as agreed 21 days prior to the event date, then this will be a breach of contract by the client entitling us to treat the booking as not going ahead without explanation by us. (We will do our best to make contact first)

The Owner shall not be responsible for any injury or damage to persons or their property, however sustained, arising from the Goods on hire.

It is the responsibility of the client to check these terms and conditions on our website. www.bowtasticchaircoversanddrapes.co.uk

 

Booking Fee Deposit:

A non-refundable booking fee Deposit of 25% is payable to secure a booking. Please note that your date is not confirmed until your booking fee is received. Once paid this date is solely for you. This fee will come off your final payment on your invoice.

 

Security Deposit:

 The Security Deposit will be used to pay for any additional goods needed to cover not previously communicated by the client on the day of the event. The Security Deposit will be used to pay for any lost or damaged Goods. The Goods that have been dragged on the floor, have holes or rips, cigarette burns, candle wax marks, or any stain that is impossible to remove will be deemed to be beyond repair and will be charged at full replacement costs. Replacement costs may be advised on request.

The Security Deposit is refundable of £50 or 25% of the value of the booking, whichever is greatest.

After considering the above any remaining security deposit balance will be returned to the client, usually within one week of the event date, providing hired items are able to be collected and inspected without loss or damage.

Costs for Items for replacement can be asked for at any time. There is no negotiation for costs of replacement goods.

 

Cancellations:

Cancellations must be advised, in writing, by email or post more than 8 weeks prior to the event, otherwise we reserve the right to charge a 25% cancellation fee.

Refunds cannot be given once the hire goods have already been prepared, 21 days before the event date, for the final guest numbers and after the full balance has been paid.

We will happily accommodate changes in numbers as we appreciate this is inevitable when planning a celebration. Generally, we will do our best to accommodate any changes. However, any changes to an order made less than 21 days prior to the event may not, in the case of a lower cost, be eligible for a refund and may not, in the case of increased numbers, be possible to accommodate.

Please note the booking fee deposit in non-refundable, whatever the circumstances are. Once this fee has been paid, it will secure your date solely for your use.

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Website and Social Media:

We do our best to keep our website up to date.

We adhere to data protection.

www.bowtasticchaircoversanddrapes.co.uk

@bowtasticchaircoversanddrapes

 

Public Liability Insurance:

We are covered by public liability insurance for when we are setting up an event, includes delivery and collection.

 

Complaints:

Any complaints please contact us immediately, as we take this very seriously and we will do our best to rectify any issues.

We can be reached by email contact@bowtasticchaircoversanddrapes.co.uk, mobile 07763810210 or Instagram @bowtasticchaircoversanddrapes.

 

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Thank you for booking and choosing us as your supplier.

Bowtastic Chair Covers and Drapes